1. General Enquiries

1. What is harishstore.com?

Harishstore.com is your one-stop destination for exquisite sarees, crafted to bring elegance and tradition together under one roof. Whether you’re searching for premium handloom weaves, the latest trending collections, or everyday affordable sarees, we offer a seamless shopping experience tailored to your style. With an intuitive website and mobile-friendly shopping, Harishstore brings quality, comfort, and convenience right to your doorstep.

2.Does Harishstore.com have a physical store?

No, Harishstore.com currently operates as an online-only store. We do not have any physical showroom at the moment. All our saree collections are exclusively available on our website, where you can browse detailed product images, fabric information, size guides, and pricing. Simply select your favorite sarees and place your order online — we will safely pack and deliver them right to your doorstep.

3. Does Harishstore.com have social media pages for product updates and customer interaction?

Yes, you can follow Harishstore.com on our social media pages for product updates, new collections, exclusive offers, and customer interactions. We regularly post saree styling ideas, new arrivals, and special discounts to keep our customers informed.

Facebook, Instagram , Youtube & Pinterest

4. Is it safe to shop on Harishstore.com?

Yes, shopping on Harishstore.com is completely safe. We use trusted and secure payment gateways like Razorpay, Visa, and MasterCard to process all transactions. Your payment information is encrypted and protected, ensuring a secure and worry-free shopping experience.

5. What if my question isn’t listed here?

2. Account Enquiries

1. Why do I need to register on Harishstore.com?

Registering on Harishstore.com allows you to enjoy a personalized and secure shopping experience. As a registered user, you can:

·         Place orders easily and track your purchases.

·         Receive updates on new arrivals, promotions, and special offers tailored to your preferences.

·         Be contacted for order-related support or important updates.

·         Share feedback, suggestions, and product recommendations to help us serve you better.

·         Ensure a safe and smooth shopping environment with protected payment and personal information.

2.Is it free to register for a Harishstore.com account?

Yes, creating an account on Harishstore.com is completely free. Registration gives you access to a personalized shopping experience, order tracking, exclusive updates, and special offers, all at no cost.

3. How do I create a Harishstore.com account?

Creating an account on Harishstore.com is quick and easy. Simply click the “Sign Up” link at the top of the page, follow the on-screen instructions, and within a minute, you will be a registered Harishstore.com user, ready to shop and enjoy exclusive updates and offers.

4. What is a Harishstore.com ID?

Your Harishstore.com ID is your unique account identification on our website. It helps us recognize you and your delivery information whenever you shop, allowing for a smooth and effortless checkout experience without having to enter your details each time. Your ID ensures a faster, more personalized, and secure shopping experience.

5. Why do I need a password?

A password is required along with your Harishstore.com account to securely access your account and complete transactions. It protects your personal information, order history, and account settings from unauthorized access, ensuring a safe and secure shopping experience.

6. What if I forgot my password?

If you forget your password, don’t worry! Simply click the “Forgot Password” or feel free to contact us at by filling in the Contact Us form here or or simply contact our customer service Call / WhatsApp on +91- 7860063412. link on the login page, and follow the instructions to reset your password via your registered email. This allows you to securely create a new password and regain access to your account instantly.

7. How do I change my profile?

To update your profile on Harishstore.com, first log in to your account. Click on the “Account” link at the top of the page to access your dashboard. From there, you can edit your profile details and save the changes once you are done. This allows you to keep your information up-to-date and enjoy a personalized shopping experience.

8. After creating my account, can I place my first order at any time?

Yes! Once you have created an account and logged in to Harishstore.com, you can place your first order at any time. Enjoy a seamless shopping experience and browse our collection whenever it’s convenient for you.

9.Will my Harishstore.com account expire if I do not use it for a long time?

No, your Harishstore.com account will remain active even if you do not use it for an extended period. You can log in at any time to place orders, update your profile, or check your order history without worrying about your account expiring.

10.Can I create multiple Harishstore.com accounts?

Yes, you can create multiple accounts on Harishstore.com, provided each account uses a unique email address. However, if your goal is simply to add multiple delivery addresses, you don’t need multiple accounts  you can add secondary addresses to your existing account and select the preferred address at checkout.

11.Can someone other than me use my Harishstore.com account?

Yes but, we strongly recommend that you do not share your Harishstore.com account with anyone. Sharing your account may compromise your personal information and order security. If your family members or friends wish to shop, they can easily create their own accounts on Harishstore.com in just a few seconds.

12.How can I get my name removed from the Harishstore.com mailing list?

You can unsubscribe from Harishstore.com emails in the following ways:

  1. Using the Unsubscribe Page:
    Click the link below to unsubscribe instantly:
    👉 Unsubscribe from Emails
  2. Through your account:
    Log in to your Harishstore.com account, go to your Account Settings / Profile, and update your email preferences.
  3. From any promotional email:
    Every marketing email we send includes an “Unsubscribe” link at the bottom. Click the link to stop receiving future emails.
  4. Via Customer Service:
    If you need assistance, contact our Customer Service team using the Contact Us form and include the word “Remove” in the subject line along with your email address.

13.How can I cancel or delete my Harishstore.com account?

  • If you wish to permanently delete your Harishstore.com account, you can do so using one of the following methods.
  • Via Customer Service:
  • Go to our Contact Us page.
  • Fill out the form with your account email address.
  • In the subject line, write “Account Cancellation Request.
  • Our Customer Service team will process your request and permanently delete your account via Email.
  • Or you can also email us directly at sales@harishstore.com
  • Our team will confirm the deletion and remove your account from our system
  • please note: that it may take up to 3 days to action your request.
  • Important Notes:
  • Once deleted, your account and order history cannot be recovered.

  • Any active subscriptions or pending orders must be completed or canceled before requesting deletion.

3.Order enquiries

1. What products does HARISHSTORE offer?

  • We specialize in premium quality women’s ethnic wear, especially sarees, and traditional Indian clothing. Our catalog is updated regularly to reflect the latest trends and styles.

2. Do you offer free shipping?

  •  Yes! We currently offer Free Shipping on all orders across India. No minimum order Value is required.

3. How long will it take to receive my order?

  • Orders are usually processed within 1–2 business days and delivered within 2–5 business days, depending on your location.
  • Please note that delivery delays caused by external factors such as weather conditions, courier service issues, public holidays, or festivals are beyond our control.
    We always strive to get your order to you as quickly as possible, and in such cases, we will keep you informed with updates.

4. What payment methods do you accept?

  • We accept all major payment methods, including:
  • UPI (PhonePe, Google Pay, etc.)
  • Credit & Debit Cards
  • Net Banking
  • Razorpay Wallets
  • We also accept Cash on Delivery (COD)

5.Can I return or exchange a product?

  • Yes, we accept returns and exchanges within 7 days of delivery, subject to our Return & Exchange Policy.
    Products must be unused, unwashed, and in original packaging with tags intact.

6.How do I request a refund?

  • You can place a refund request by visiting our account page at harishstore.com.
  • Refunds are initiated only after the product passes quality inspection at our end.

  • Prepaid orders: Refunded to original payment method

  • COD orders: Refunded via UPI or bank transfer (customer must provide details)
    Refer to our full Shipping & Payment Policy for more details.

 

7. Can I cancel my order after placing it?

  • Yes, you can cancel your order:

  • Before dispatch: Full refund

  • After dispatch: You may refuse delivery. Refund will be processed once the product returns in original condition.
    Note: Customized or final-sale products are not cancellable after shipping.

 

8. What if I entered the wrong shipping address?

  • If your order has not shipped, contact us immediately to update the address.
    If already shipped:

  • You may not be able to modify it.

  • If the package is returned to us, we can re-ship it (shipping charges may apply).
    We are not responsible for failed deliveries due to incorrect addresses provided by the customer.

  • If there is any problem with the shipping address, please contact us immediately for correction within 12 hours
  • Refer to our full Shipping & Payment Policy for more details.

4. Status and delivery enquiries

1. How long will it take to receive my order?

  • Orders are usually processed within 1–2 business days and delivered within 2–5 business days, depending on your location.
  • Please note that delivery delays caused by external factors such as weather conditions, courier service issues, public holidays, or festivals are beyond our control.
    We always strive to get your order to you as quickly as possible, and in such cases, we will keep you informed with updates.

2.Which courier service will deliver my order?

  • Harishstore ships orders through Shiprocket’s trusted courier partners, which include leading delivery companies like Delhivery, Bluedart, XpressBees, DTDC, and others. This ensures your order reaches you safely and on time.
  • Once your order is shipped, you will receive a notification with the courier name, tracking number, and tracking link so you can follow the delivery status in real time.

3. How can I track my order?

  • Once your order is shipped, you will receive an SMS and email containing your tracking number and a direct tracking link. You can use this link to check the real-time status of your delivery.
  • You can also track your order anytime by logging into your Harishstore account Track Your Order
  • Because we ship using Shiprocket’s trusted courier partners, your order may be delivered by companies like Delhivery, XpressBees, DTDC, Bluedart, etc. The tracking page will automatically show which courier is handling your shipment.

4.What happens if I am not available at the time of delivery?

  • If you are not available when the delivery agent arrives, don’t worry — our courier partner will try again. Most couriers make 2–3 delivery attempts on different days.

  The delivery agent may also:

  • Call you to confirm a suitable delivery time

  • Send an SMS or update the tracking page with “Attempted Delivery” status

  • If all attempts fail, the order may be returned to us. In that case, we will contact you to reschedule delivery or arrange a fresh shipment.
  • To avoid delays, you can also contact the courier using the tracking page and request a preferred delivery time or provide additional instructions.

5. My order hasn’t arrived yet. What should I do?

  1. Check your tracking link
    Open the tracking link sent to you via SMS or email and see the latest delivery update. Shiprocket courier partners update the status regularly.
  2. Look for “Delivery Attempted” updates
    Sometimes the delivery agent may attempt delivery but you might miss the call or visit.
  3. Contact the courier
    Your tracking page will show the courier name (Delhivery, XpressBees, DTDC, etc.) along with their helpline number. You can call them directly for a quick update.
  4. Check your shipping address
    Make sure the address you entered during checkout is correct.
  5. Contact Harishstore support
    If the tracking is not updating or delivery is delayed beyond normal time, feel free to contact our customer support through the Contact Us page. We will immediately check with the courier and provide you with the latest status.

6. Can I schedule a specific delivery date or time?

  • Currently, Harishstore does not offer the option to choose an exact delivery date or time. Delivery timings depend on our courier partners (such as Delhivery, XpressBees, DTDC, Bluedart, etc.) and their local delivery schedules.

    However:

  • The courier may contact you before delivery.

  • You can use the tracking link to see when your order is “Out for Delivery.”

  • If you need to adjust the delivery time or date, you can contact the courier directly using the details on your tracking page. Some couriers allow rescheduling based on availability.

  • We always try our best to ensure smooth and timely delivery.

7. How much do I need to pay for delivery?

  • Harishstore currently ships orders using trusted courier partners through Shiprocket. Delivery charges, if any, will be clearly displayed at checkout. Many of our orders qualify for free standard delivery, while expedited or special delivery options may have additional charges. You will always see the final delivery cost before placing your order, so there are no hidden fees.

8. How can I speed up my products delivery?

  • We at harishstore.com generally ensure that you receive your products as soon as possible, and all of that depends on the accuracy of the address details you provide when selecting or editing your delivery address location.

9. Can I get the driver’s contact number?

  • For security and privacy reasons, we do not provide customers with the courier driver’s personal contact number. However, the driver will contact you before delivery if needed. You can also here track your order and communicate with the courier through the tracking link provided in your order confirmation. For any issues, our customer support team is always ready to assist.

5. Post-sale Enquiries

1. If I need to return or exchange a product, how do I do it?

  • You can request a return/exchange within 7 days of receiving the product. For detailed terms, eligible conditions, and exceptions, read our full policy here:

➡️  Return, Refund & Exchange Policy

2. When will I get the refund?

  • Refunds for approved returns are typically processed within 5–7 business days. For complete refund procedures, refund modes, and timeliness, please see here:

➡️  Return, Refund & Exchange Policy

3. If the order has been delivered and I change my mind, can I cancel now?

  • No. Once the order has been shipped or delivered, cancellation is not possible.
    If you do not wish to receive the product, you can refuse delivery. In that case:
  • Refunds will only be processed after the product is returned to us.
  • The product must be in its original condition.
  • Shipping charges (if applicable) are non-refundable.
  • Read the detailed policy here:

➡️  Order Cancellation Policy

4. What if I received a Damaged item?

  • Please contact us through the Contact Us page or WhatsApp at +91 786 006 3412 and share clear photos/videos within 48 hours. Replacement/refund will be processed according to our policy:

➡️  Return, Refund & Exchange Policy

5. The size does not fit, can I exchange it?

  • Yes, exchange is available. Read full details for terms and procedures here:

➡️  Return, Refund & Exchange Policy

6. What about delivery delays or lost shipments?

  • Here are the delivery timings, courier process, shipping charges and lost shipment handling rules:

➡️  Shipping & Payment Policy

7. What should I do if the payment fails or double amount is deducted?

  • Full details of payment verification, refund of failed transactions and processing rules are mentioned here:

➡️  Shipping & Payment Policy

8. How do I wash and care for the product?

  • Washing instructions are provided with each product. For general care guidelines, please see our terms:

➡️  Term & Conditions

9. How do I contact you if there is a post-sale problem?

10. Are the photos/videos I share for return/replacement safe?

  • Yes. The photos, videos and personal details you share are kept completely secure as per our Privacy Policy and are used only for verification purposes.

11. What should I do if my package opened appears tampered upon delivery?

  • If your package has been opened or tampered with, please do not accept the shipment. Immediately contact our customer support team:
  • 📞 +91 786 006 3412
    📧 sales@harishstore.com
  • Our team will guide you on the next steps and ensure a safe resolution.

12. What should I do if I receive a damaged or incorrect product?

  • If you receive a damaged or incorrect product, please contact our customer support team within 24 hours:
  • 📞 +91 786 006 3412
    📧 sales@harishstore.com
  • Ensure the product is unused
  • Share clear images of the damaged or incorrect product (try to capture the affected area)
  • Our team will assist you with a replacement or refund promptly.